Terms Of Use

Welcome to Eden‘ Tail. These Terms of Use ("Terms") govern your access to and use of our website, products, and services. By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Online Store Terms

By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us your consent to allow any of your minor dependents to use this website.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction through the use of our services.

2. Products and Services

We specialize in pet apparel and personalized pet products. We reserve the right to modify, discontinue, or limit the quantities of any products or services offered on our website at any time without prior notice.

We make every effort to display product colors, sizes, and details as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual appearance of the products.

3. Personalized Products

Certain products offered by [Store Name] are customized or personalized according to the information, photographs, names, or other content provided by customers.

By submitting such content, you represent and warrant that:

You own or have obtained all necessary rights and permissions to use the submitted content;
The content does not infringe upon the intellectual property rights, privacy rights, publicity rights, or any other rights of any third party;
The content does not contain unlawful, offensive, defamatory, or inappropriate material.

We reserve the right to refuse any customization request that violates these Terms or applicable laws.

Due to the personalized nature of custom products, once production has begun, orders cannot be canceled, modified, returned, or exchanged except in cases where the product arrives damaged, defective, or materially different from the approved order details.

4. Orders and Payments

We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be placed by dealers, resellers, or distributors.

Prices for our products are subject to change without notice. We reserve the right to correct pricing errors and to cancel orders affected by such errors.

You agree to provide current, complete, and accurate billing, shipping, and payment information for all purchases made through our website.

5. Shipping and Delivery

Shipping times provided on our website are estimates only and are not guaranteed. Delays caused by shipping carriers, customs clearance, weather conditions, or other factors beyond our control may occur.

Customers are responsible for providing accurate shipping information. We are not responsible for orders lost or delayed due to incorrect addresses provided by the customer.

Any customs duties, import taxes, or other fees imposed by the destination country are the responsibility of the customer unless otherwise stated.

6. Returns and Refunds

Our return and refund practices are governed by our separate Refund Policy.

For personalized products, returns and refunds are generally not accepted unless the item is defective, damaged during transit, or the customization differs substantially from the information submitted by the customer.

If you believe there is an issue with your order, please contact us promptly with photographs and relevant details.

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, product designs, photographs, images, videos, and other materials, is the property of [Store Name] or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, transmit, display, publish, sell, or otherwise exploit any content from this website without our prior written consent.

8. User Content

If you submit reviews, comments, suggestions, photographs, or other materials to us, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, modify, and display such content for marketing, promotional, or business purposes.

You represent that any content you submit does not violate the rights of any third party.

9. Prohibited Uses

You may not use our website or services:

For any unlawful purpose;
To infringe upon the intellectual property rights of others;
To upload malicious software or harmful code;
To collect or track the personal information of others without authorization;
To interfere with the security or operation of the website;
To engage in fraudulent, abusive, or misleading activities.

We reserve the right to terminate your use of our services for violating any prohibited use.

10. Disclaimer of Warranties

The website and all products and services provided through it are offered on an "as is" and "as available" basis, without warranties of any kind, either express or implied.

To the fullest extent permitted by law, [Store Name] disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Eden‘ Tail, its owners, employees, affiliates, suppliers, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services.

Our total liability for any claim relating to a product purchased through our website shall not exceed the amount paid by you for that product.

12. Indemnification

You agree to indemnify, defend, and hold harmless Eden‘ Tail and its affiliates, officers, employees, agents, and service providers from any claims, liabilities, damages, costs, and expenses arising from your breach of these Terms or your violation of any law or the rights of a third party.

13. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions shall remain valid and enforceable to the fullest extent permitted by law.

14. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms at any time by posting updates on this website. The "Last updated" date at the top of these Terms will indicate when revisions were made.

Your continued use of the website following any changes constitutes acceptance of those changes.